AT&T has once again ranks top in its customer service satisfaction by defeating all its rivals and grabs the highest percentage of customer satisfaction among the four major US wireless carriers. Well, this is AT&T’s second consecutive quarter for ranking high in the customer service, according to the National Customer Service Survey (NCSS) by Vocalabs.

Vocalabs has conducted the survey, where in involved telephone interviews immediately following a customer service call during the last three-month period in 2011 and the report reveals that in the Q4 of 2011, 69 percent of AT&T clientele surveyed were Very Satisfied with their customer service calls.

On the other hand, AT&T customers as well reported the highest level of satisfaction with the AT&T’s customer service representatives and the automated part of the customer service call.

The survey further reveals that Verizon satisfaction rate of 60 percent was unchanged when compared to 2010, while Sprint won’t be happy with its numbers, as it saw the number of very satisfied customers dropping from 71 percent in 2010 to just 59 percent during Q4 2011. Where as for T-Mobile USA, the carrier’s very satisfied mark decrease from 65 percent (in 2010) to 48 percent last quarter.

CEO of Vocalabs, Peter Leppik states that offering a consistently high-quality customer service experience needs continuing commitment and focus throughout an organization. When companies get unfocused, or focus on merely one part of their customer experience or product portfolio, the overall customer experience can suffer.

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Nokia Lumia 900 smartphone has been officially unveiled by Nokia at the Consumer Electronics Show in Las Vegas. Lumia 900 features make it as a hot cake on the LTE wireless broadband network landed by the AT&T.

Nokia Lumia 900 is the latest phone in the Lumia line-up mainly targeted for the consumers in the North American market, Initially; it is the first 4G LTE smartphone from Nokia on AT&T. after that, it features the largest display on a Lumia device with its 4.3 inch AMOLED display.  Lumia 900 Running on the Windows Operating System, is armed with a powerful a 1.4 GHz processor and an 1830 mAh battery.

Quite fascinatingly, the latest entrant to the Lumia line-up will sport an extraordinary rear camera with Carl Zeiss lens boosting a larger aperture of F2.2 to provide better pictures even in low-light conditions.

The camera as well offers wide angle focal length of 28 mm for taking enhanced panoramic pictures covering more space. Additionally, Lumia 900 front camera is for video calling as well touts regarding improved aperture and focal length.

On the other hand, the taking of the smartphone among AT&T customers will be proved if Nokia has elegant their capability to make smartphone devices for regional markets. Precursor Lumia -710 is for the T-Mobile network was not received affectionately. The latest entrant appears to mix up finest features of the previous Lumia 800 and other popular Nokia devices.

Nevertheless, it is implicit that the taking of the fresh entrant on AT&T network and in the market will be vital in shaping the future plans of the partnership between Microsoft and Nokia to catch up with the rivalry in the smartphone market.

Sadly, the Company did not revealed any information regarding the exact price tag and release date of Nokia Lumia 900. However, when the smartphone hits the market it will be in Black or Cyan flavors and will be launched by AT&T in the coming months.

Sprint Nextel Corporation, the company which owns and operates Sprint. Sprint is the 3rd largest wireless telecommunications network in the United States, and a leader in enhanced wireless broadband technologies. Today hits the web stating its opposition to AT&T’s proposed $39 billion takeover of T-Mobile USA.

According to the reports, the deal which needs the authorization of the Department of Justice and the Federal Communications Commission will probable flash a host of hearings in the U.S. Congress. This would reverse almost 3 decades of proceedings by the U.S. government and the courts that modernized and unlock U.S. communications markets to competition. The wireless industry has flashed unprecedented stages of rivalry, modernization, job creation and investment for the US economy, all of which might be undone by this deal.

Verizon Wireless and AT&T Mobility the leading wireless telecommunications network in US are already standing as the largest wireless providers. If the deal is approved, the proposed acquisition would make a joint company that would be nearly 3 times the size of Sprint, in terms of wireless income and would embed Verizon Wireless and AT&T duopoly control in the wireless industry.

Because of the deal, in future the wireless market would be dominated overpoweringly by 2 vertically incorporated companies with extraordinary power over the American wireless post-paid marketplace. In addition, the accessibility and price tag of key inputs for instance backhaul and access required by other wireless companies to vie.

While, the senior vice president of Government Affairs, Vonya McCann stated that Sprint urges the American government to block this anti-competitive acquisition, as the deal would simultaneously affect both customers and rivalry, at the times when US can least pay for it.

He even stated that, Sprint as the nation’s first carrier to roll out 4G services and handsets and the simultaneously with the intention to bring simple unlimited price tag to the market. Sprint is prepared to vie in a actual vigorous marketplace, by taking care of its customers, industry and especially country, Sprint will scuffle the effort of AT&T to untie the advancement of the past 25 years.

Stay tuned to know more updates on AT&T Acquisition of T-Mobile USA!

Dan Hesse, CEO of Sprint Nextel has confirmed that their company plans to present its difficulties over AT&T’s acquisition of T-Mobile to Congress. In Orlando, Florida, at a wireless industry conference, CEO Dan Hesse stated that he considers the contract might harm the wireless industry as the joint company would have great power.

However, CEO of Sprint Hesse stated that Sprint will file its concerns to Congress during the plead review. While, the senior executive vice president of AT&T, Jim Cicconi, reacted to Dan Hesse’s statement in an e-mail stating that Sprint might have concerns, and AT&T would be glad to attend any concerns they present. Whether, it might be at Justice Department, the FCC or the Congress.

He even added that they have good and compelling answers; which policymakers would willingly understand that any company with whom AT&T vie, may not be particularly optimistic concerning no matter which makes AT&T a better contestant in the market of wireless.

CEO of Sprint, refuse to say whether Sprint had held discussions with T- Mobile. He informed a spectator at the wireless event stating that the acquisition by AT&T would merge to mighty power in the mobile market.

Hesse stated that, he have concerns it would stifle innovation.

Sprint increased to 11 cents to $4.47 at 4 p.m. in New York Stock Exchange composite trading.

Late last week, AT&T proclaims that it had gone into an ultimate accord to obtain T-Mobile USA from Deutsche Telekom in a cash-and-stock deal valued at about $39 billion. While, AT&T and Verizon might hold nearly 79 percent of the US market if regulators accepted the contract.

While, the U.S. House Judiciary Committee, Representative Lamar Smith, a Texas Republican who heads the panel stated that it will seize a hearing in regard to the contract to look into likely anticompetitive impacts.

The concerns with regard to AT&T’s $39 billion conquest of T-Mobile had resulted in the decrease of Sprint shares to 14 percent. However, the deal still needs to have regulatory approval. While, here comes a leak report stating that Sprint also held talks about buying T-Mobile.

Stay tuned to know more details about Sprint plans to plea AT&T acquisition!

Apple iPad: AT&T and Verizon have started selling Apple iPad through their stores; these two major carrier stores started selling Apple iPad from yesterday.

AT&T will sell all the three iPad WiFi + 3G models and Verizon will sell the iPad with WiFi and MiFi 2200 Intelligent Mobile Hotspot router. Apple iPad is available through AT&T and Verizon in three versions as 16 GB, 32 GB and 64 GB. The 16 GB Apple iPad is available for $629, 32 GB Apple iPad is available for $729 and Apple iPad 64 GB is available for $829.

Verizon is providing monthly data plan to its customers as $20 per month with 1GB of data, $35 per month for 3GB of date and $50 per month for 5GB of data.

BlackBerry comes up with its new smartphone which is dubbed as BlackBerry Torch 9800. The BlackBerry Torch 9800 will be available from the US mobile carrier AT&T very shortly.

The BlackBerry Torch 9800 gears up with good features such as a 3.2 inch touch screen display, resolution of 480 x 360 pixels, QWERTY keyboard, a 5 MP camera with built in flash & auto focus, integrated 802.11 b/g/n WiFi, Bluetooth 2.1, a 1300 mAh battery, 512MB of RAM, 512MB of flash storage, 4GB of flash storage and a microSD card of 4GB.

The BlackBerry Torch 9800 runs on BlackBerry OS 6 which provides tabbed browsing to use multiple tabs while surfing through the web pages. The BlackBerry Torch 9800 is likely to be available from August 12th 2010 through AT&T. Stay tuned for more updates

AT&T Coverage: AT&T Coverage Improved in New York City: AT&T discussed on its call quality in New York City and here pops up a good news for all the AT&T users that the calls that were getting dropped have been lowered to 23% in Manhattan and the blocked call rate has been dropped to 39%.

The 3G users also get the benefit with the 3G speeds being increased by 31%. But for the folks in San Francisco will have to wait for the next 90 days as the better service has not been upgraded yet.

AT&T might be coming up with an update soon and they will fix it as soon as possible. Do tell us how you feel about the AT&T call drop rate with your comments. Stay tuned for more updates.

Samsung Capivate from AT&T Release Date, Price Details: AT&T comes up with more details on Samsung Capivate. According to AT&T the Samsung Capivate would be available from 18th July. As we earlier heard that the Samsung Capivate comes with good specs and features, but the cost of the product remains budget friendly with a contract from AT&T.

The Samsung Capivate can be grabbed for $200 on a 24 months contract from 18th of July. FYI, the Samsung Capivate comes with the specification such as 5MP camera, 1GHZ processor, 16GB of Memory, 4 inch AMOLED display, Bluetooth 3.0, USB 2.0 and integrated 802.11 b/g/n WiFi.

The Samsung Capivate looks quite attractive with the above features but the sales figure would let us know how it performs with the crowd. Stay tuned for details on Samsung Capivate from AT&T.

HP has been inroduce the new series of laptop. This has Mini 110 XP model. It has built with wi-fi.

HP Mini 110 XP model features are :

1. Display screen : 10.1 inch
2. It has access to video chart, social networking, banking, research, instant messaging.
3. Black swirl polished is finish.
4. processing: windows XP
5. Memory : 1GB
6. HDD : 16GB, 32GB
7. we can transfer the data based on three USB ports
8. It has external CD/DVD drive for installing software
9. Integrated 802.11b/g wireless LAN for wireless access within range of a hotspot1

This has been tagged at price tag of $329.99.

Window Phone is the latest technology and it looks like an  Iphone Screen. Window Phone gives you a look at the weather outside. This screen is very clearly display on outsiders and crystal clear.

In this technology the screen concept is very amazing.