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AT&T Ranks Top in Customer Service Satisfaction Survey

Posted on 03 February 2012 by Barbara

"AT&T Ranks Top in Customer Service Satisfaction Survey"AT&T has once again ranks top in its customer service satisfaction by defeating all its rivals and grabs the highest percentage of customer satisfaction among the four major US wireless carriers. Well, this is AT&T’s second consecutive quarter for ranking high in the customer service, according to the National Customer Service Survey (NCSS) by Vocalabs.

Vocalabs has conducted the survey, where in involved telephone interviews immediately following a customer service call during the last three-month period in 2011 and the report reveals that in the Q4 of 2011, 69 percent of AT&T clientele surveyed were Very Satisfied with their customer service calls.

On the other hand, AT&T customers as well reported the highest level of satisfaction with the AT&T’s customer service representatives and the automated part of the customer service call.

The survey further reveals that Verizon satisfaction rate of 60 percent was unchanged when compared to 2010, while Sprint won’t be happy with its numbers, as it saw the number of very satisfied customers dropping from 71 percent in 2010 to just 59 percent during Q4 2011. Where as for T-Mobile USA, the carrier’s very satisfied mark decrease from 65 percent (in 2010) to 48 percent last quarter.

CEO of Vocalabs, Peter Leppik states that offering a consistently high-quality customer service experience needs continuing commitment and focus throughout an organization. When companies get unfocused, or focus on merely one part of their customer experience or product portfolio, the overall customer experience can suffer.

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HP Pavilion Quad-Core AMD A6-3400M Processor Laptop for $384.99

Posted on 02 February 2012 by Barbara

"HP Pavilion Quad-Core AMD A6-3400M Processor Laptop for $384.99"Well, guys if you want little more power than the average low-end laptop affords, here strike the latest refurbished HP Pavilion g6-1c58dx 15.6-inch laptop at a price tag of $384.99 that is all set to ship.

That price buys you a quad-core AMD A6-3400M processor, 4GB of RAM, a 500GB hard drive, and a 15.6-inch LCD. On the other hand, we have another laptop the Pavilion g7-1237dx on sale and this one is a 17-inch model and it will hit the market for the same price tag of $384.99.

However, the Pavilion g7-1237dx laptop has a dual-core processor and the other features of the lappie remains almost identical. So guys do you prefer a bigger screen or a faster processor lappie? It’s your call; however both are available at the same price tag.

Furthermore to the fast CPU and roomy hard drive in the Pavilion g6-1c58dx laptop is packed with AMD Radeon HD 6520G “discrete-class” graphics and this system can handle midrange games and video chores.

However, Pavilion g6-1c58dx is better than what you get from most $400 price tag laptops. Unfortunately the company did not reveal any information regarding the Warranty of its g6-1c58dx laptop.

Finally, do remember that HP’s Pavilion g6-1c58dx lappie is not a powerhouse PC but it is just more powerful than the average bargain laptop. If you are Ok with that then just have at it!

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Lenovo IdeaPad Y470p Laptop Strikes with Radeon HD 7690M GPU for $799

Posted on 30 January 2012 by Barbara

Lenovo the Chinese Multinational Company has finally stepped up by gently orders for the IdeaPad Y470p, a higher-end sibling to its Y470 laptop that strikes with some more improved graphics armaments at a reasonable price tag.

Lenovo IdeaPad Y470p laptop features a 14-inch display with 1366 x 768 display resolution , armed with NVIDIA’s low-end GeForce GT 520M video of the regular Y470 for a mid-range AMD Radeon HD 7690M. Further equipped with 2.2GHZ Core i7 processor, a 750GB hard drive, USB 3.0 input and 8GB of RAM.

The new Lenovo IdeaPad Y470p laptop weights under 4.9 pounds, while the Y470p is heavy relative to its screen size, although lighter than most full-size 15-inch systems. On the other hand, the new Lenovo IdeaPad Y470p laptop leads to a comparative hit on battery life.

Lenovo’s success in the market helps the latest IdeaPad laptop one of the less expensive gaming-friendly systems obtainable. According to the official reports from the Company, the new Lenovo IdeaPad Y470p laptop online orders have already started at they will hit the market at a price tag of $799.

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Apple Q1 Earnings: iPad Q1 Sales Exceeds HP PC Sales in Q1 2012

Posted on 25 January 2012 by Barbara

"Apple Q1 Earnings"Apple, the Cupertino California Giant has strike the world with its record breaking first quarter earnings that has increased more than 117 percent to $13.06 billion, or $13.87 per diluted share and these earnings can as well be known as Apple’s best quarter results in its history.

On the other hand, Apple’s fiscal Q1 earnings have rocked with the sales of its iPads and Macs by exceeding competitor’s sales of PCs. Q1 of 2012 iPad sales were 15.4 million units and outstandingly the sales of iPads has alone exceeded HP’s worldwide PC sales of 14.7 million, Lenovo’s 12.9 million and Dell’s 11.6 million units.

Eventually this is the first time that Apple has exceeded HP in both computer unit sales and revenues, resulting it the largest computer manufacturer. The Cupertino California Company as well isn’t fazed by the attack of cheaper tablets, like the Amazon Kindle Fire. Instead, Apple asserted that it would carry on innovating like crazy on the iPad that will persist to threaten PCs.

Tim Cook, the CEO of Apple says that Apple’s belief that tablets will one day overtake PCs, quoting IDC’s latest study that revealed strong momentum with tablet sales already outshining PC sales last quarter. Furthermore, he as well emphasized that though iPad sales were having negative impact on PCs that has not indulged Mac sales.

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Samsung Series 7 Gaming Laptop Hits Market in 2D & 3D Models

Posted on 18 January 2012 by Barbara

"Samsung Series 7 Gaming Laptop"Well, last week at the Consumer Electronic Show 2012, Samsung has strike with its eye-catching Samsung’s ultrabook drive, and more importantly an attention-grabbing notebook, which we have missed.

The new eye-catching canary-yellow gaming notebook is known as the Samsung Series 7 Gaming Laptop, which spots its abilities on its brightly colored sleeve, running on a powerful Intel Core i7 quad core processor, equipped with up to 2TB of storage space and up to 16GB of memory.

Quite fascinatingly, the new Series 7 Gaming laptop as well features a 17.3-inch Full HD LED-backlit display and a backlit keyboard for especially late-night gaming sessions. According to the official reports from the South Korean electronic company it is readying both 2D and 3D models, and furthermore there will be both AMD and NVIDIA graphics options also.

Samsung Series 7 Gaming laptop is armed with a 5,900mAh battery, perhaps can’t be estimated to last all too long if we are grabbing the Series 7 laptop for gaming purposes, however the onboard optical drive and that expansive display indicates that it will almost certainly be a solid multimedia notebook also.

Samsung expects to land the Series 7 Gaming laptop 2D version and 3D version in Korea at a price tag of $2,228 and around $2,428 respectively. On the other hand, the US pricing has been tipped to be from $1,799.

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HTC Ville Android 4.0 Smartphone Landing on T-Mobile

Posted on 16 January 2012 by Barbara

"HTC Ville Android 4.0 Smartphone Landing on T-Mobile"Here we go with the latest information regarding HTC Ville smartphone from the Sources familiar with the matter, which claims that the HTC Ville Android 4.0 Ice Cream Sandwich phone will be landing to T–Mobile.

As you are aware, HTC has recently announced its Titan II smartphone for AT&T, although was quiet at Consumer Electronic Show 2012 suggesting it could have most important news saved up for Mobile World Congress. The Forthcoming announcements are likely for the HTC Edge, HTC Ville, and a new feature called HTC Family.

Recently, we have seen the HTC Ville in a leaked press image that unveiled an ultra-slim smartphone, which measures less than 8mm thin. The new HTC Ville is likely to feature a 4.3-inch qHD display, powered by a 1.5GHz Qualcomm dual-core processor, with HSPA+ connectivity, with an 8-megapixel rear-facing camera capable of 1080p, Beats Audio, running Android 4.0 Ice Cream Sandwich , are all predictable to be in haul.

On the other hand, HTC is as well projected to unveil a latest service called HTC Family that will complement HTC’s other services like HTC Play and HTC Read. The HTC Family feature provides more convenient methods, enabling users to easily leave messages for each other. The Family as well supports a geo-location feature that allows families keep track of one another.

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Origin Strikes with Eon 17s & 15s Gaming Laptops at CES 2012

Posted on 11 January 2012 by Barbara

"Eon 17s Laptop Features, Release Date"Well, in this year’s Consumer Electronic Show boutique builder Origin rocks up with their high-end PC gaming with its fresh versions of its two gaming laptops, the Eon 17s and 15s laptops.

The latest version of the Eon 17s laptop has a fresh design for its external lid, with angular cutouts and with Alienware look. It strikes the market in glossy black, or can be airbrushed with any color or design; however the prices differ according to the flavors. Certainly, this is a big enhancement, although yet has a bit of a dorm-room-chic vibe, which we hold for more sophisticated gaming laptop designs these days that might be closer to HP’s slick-looking Envy line.

Further than the new look, currently Origin claims that going forward, every client receives free U.S. based 24/7 technical support for life. Though, free shipping and parts replacement is yet only for one year, while labor for upgrades is part of the life span support package.

Despite the fact that the initial versions of Eon 17s and Eon 15s laptops will have essentially the similar components like the versions we evaluated late in 2011, there is a small incredulity that Intel’s latest generation of CPUs are coming later this year.

According to the official reports fro the Company, Origin’s Eon 17s and Eon 15s laptops will hit the market at a starting price of start around $1,500.

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Samsung Series 5 Laptops Hit the Market in 14- & 15-inch Flavors

Posted on 10 January 2012 by Barbara

"Samsung 14-inch Series 5 Laptop"Here we go with a latest update from the stunning new Series 9 of Samsung, which had a more reasonably priced partner when it was unveiled at CES 2012. The new of is Series 5 laptops, which will strike the market in 14 and 15-inch options.

Well, both the 14 and 15-inch laptops use the styling of the present Series 5, further equipped with a DVD drive. Earlier, this month the 14 and 15-inch models were unveiled, although this is the initial time Samsung has shown officially there laptops.

The Series 5 carry on with the tradition established with its initial model- a slim, slick laptop that is not quite as showy as its more luxurious one. 15inch Series 5 version looks just as good as the other models, both the models will attract most people’s tastes. The screen is a Samsung LED specialty stands out as its best features.

While going into the Inside of Series 5 laptops, we have choice of either going for SSD or as much as 1 TB of traditional storage, with up to 8GB of RAM. On both the 13-inch and 15-inch models Core i5 is the processor.

According to the reports, the two models of Series 5 laptops would hit the market in the next couple of months at a price tag of $1300-1400 dollar range.

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HTC HD8 Windows Smartphone Appeared In App Stats

Posted on 06 January 2012 by Barbara

Here strikes the latest report from device statistics regarding the Taiwanese manufacturer HD 8 Windows smartphone, which note that I’m a WP7! application has records that HTC HD8 is running only Windows Phone 7 Build 7740.

Well, his initially appeared on 30th December 30th 2011 that may perhaps suggest to some actual early testing by HTC of this hardware.

In fact, after the successful HTC HD2 running Windows Phone 6.5 appeared the HTC HD7 device running Windows Phone 7. As expected HTC has strike the market with different Windows Phones, however are they working on a follow-up to the HD-line?

According to the device statistics reports a certain HTC HD8 running Windows Phone 7 Build 7740. HTC HD7 was referred to as the HD3 earlier than the maker changed its mind and it might well be an Apollo phone, Windows Phone 8.

On the other hand, the fact that it runs Build 7740 note that for existence of at least one unit in Romania, on Vodafone, nevertheless whether we will see the device officially at CES or MWC is still unclear.

HTC Radar and Titan are the latest Windows Phones from HTC that were unveiled at the 2011 IFA in Berlin. An MWC 2012 release for another HTC Windows Phone might be likely, provided that there will be 6 months between the 2012 MWC and the 2011 IFA event.

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Foxconn Plans to Double Size of iPhone-Producing Plant with $1.1 Billion

Posted on 27 December 2011 by Barbara

"Foxconn iPhone Manufacturer"Well, the latest reports from Chinese newspaper note that Apple’s Chinese manufacturing partner Foxconn plans to expand the size of its iPhone-producing Zhengzhou plant, with $1.1 billion construction, projected to make it as the largest smartphone-producing facility in the world.

On Monday, it has been reported that Chinese manufacturer and Apple partner Foxconn, plans to double the size of its smartphone plant at Foxconn Science Park in Zhengzhou that presently produces over 200,000 iPhones per a day.

According to the reports from the Sources, Foxconn’s plans call for a $1.1 billion toting up to the facility situated in Central China’s Henan province, with enhanced revenue from the huge expansion anticipated to bring in $20 billion in sales revenue in 2012.

Apple’s key iPhone manufacturer will increase the number of production lines to 95 and add to its over 1 million mainland China employees, where in 130,000 of employees work at the Zhengzhou facility. Presently, Foxconn employs a total of 1.2 million people and supplies electronics to a number of international companies.

In Brazil, the Taiwan-based company as well operates a production facility that produces certain iPhone models, and is presently trying to sort out local legal issues as a result it can complete a $12 billion investment to build an iPad manufacturing plant in the region.

On the other hand, recent gossips have noted that Foxconn will start producing the next-generation iPad 3 in January 2012, and is likely to be equipped with a display with similar pixel density to iPhone 4 and 4S Retina Displays.

Be wired to know more updates on Chinese manufacturer and Apple partner Foxconn!

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