Here strikes the latest reports regarding the global smartphones and PC sales, where in quite fascinatingly, for the very first time ever Quarterly smartphone sales surpassed PC sales in the Q4 2011 shipments.

According to the reports by Mobile market research firm Canalys the global smartphone shipments have surpassed that of PCs. Vendors shipped 488 million smartphones in 2011 compared to 415 million PCs.

During the Q4 last year, vendors shipped 158.5 million smartphones that is a 57 percent boost from the 101.2 million units sold in Q4 2010. In Q4 Vendors shipped 120.2 million PCs but that number includes tablet PCs and if you take out tablets from the mix, only 93.7 million personal computers were shipped.

Apple has grabbed the top place in the global smartphone shipments that has shipped a record of 93.1 million iPhones in 2011 most of the profits from the smartphone boom, while Samsung grabs the second place with 91.9 million and Nokia the third place with 19.6 million followed by RIM, although the BlackBerry maker’s shipment numbers were not revealed.

On the other hand, the big loser is Microsoft where in unfortunately Windows Phone is dead last in market share, with 1.6 percent global market share.

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AT&T has once again ranks top in its customer service satisfaction by defeating all its rivals and grabs the highest percentage of customer satisfaction among the four major US wireless carriers. Well, this is AT&T’s second consecutive quarter for ranking high in the customer service, according to the National Customer Service Survey (NCSS) by Vocalabs.

Vocalabs has conducted the survey, where in involved telephone interviews immediately following a customer service call during the last three-month period in 2011 and the report reveals that in the Q4 of 2011, 69 percent of AT&T clientele surveyed were Very Satisfied with their customer service calls.

On the other hand, AT&T customers as well reported the highest level of satisfaction with the AT&T’s customer service representatives and the automated part of the customer service call.

The survey further reveals that Verizon satisfaction rate of 60 percent was unchanged when compared to 2010, while Sprint won’t be happy with its numbers, as it saw the number of very satisfied customers dropping from 71 percent in 2010 to just 59 percent during Q4 2011. Where as for T-Mobile USA, the carrier’s very satisfied mark decrease from 65 percent (in 2010) to 48 percent last quarter.

CEO of Vocalabs, Peter Leppik states that offering a consistently high-quality customer service experience needs continuing commitment and focus throughout an organization. When companies get unfocused, or focus on merely one part of their customer experience or product portfolio, the overall customer experience can suffer.

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Well, guys if you want little more power than the average low-end laptop affords, here strike the latest refurbished HP Pavilion g6-1c58dx 15.6-inch laptop at a price tag of $384.99 that is all set to ship.

That price buys you a quad-core AMD A6-3400M processor, 4GB of RAM, a 500GB hard drive, and a 15.6-inch LCD. On the other hand, we have another laptop the Pavilion g7-1237dx on sale and this one is a 17-inch model and it will hit the market for the same price tag of $384.99.

However, the Pavilion g7-1237dx laptop has a dual-core processor and the other features of the lappie remains almost identical. So guys do you prefer a bigger screen or a faster processor lappie? It’s your call; however both are available at the same price tag.

Furthermore to the fast CPU and roomy hard drive in the Pavilion g6-1c58dx laptop is packed with AMD Radeon HD 6520G “discrete-class” graphics and this system can handle midrange games and video chores.

However, Pavilion g6-1c58dx is better than what you get from most $400 price tag laptops. Unfortunately the company did not reveal any information regarding the Warranty of its g6-1c58dx laptop.

Finally, do remember that HP’s Pavilion g6-1c58dx lappie is not a powerhouse PC but it is just more powerful than the average bargain laptop. If you are Ok with that then just have at it!

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Here strikes another smartphone from the line up of Samsung Galaxy and the new phone from Galaxy line up is known as Galaxy S Advance. In spite of the official announcement from the Company, the new Galaxy S Android smartphone has made its appearance at some places even with its model number as GT-i9070.

According to the official reports, the Galaxy S Advance features a 4-inch Super AMOLED Display with 480 x 800 pixel resolution, powered by a 1GHz dual-core CPU with Samsung’s own TouchWiz thrown over the top.

Furthermore the Galaxy S Advance phone runs on Android 2.3 Gingerbread and is equipped with a 768MB of RAM and includes 16GB of memory. The Galaxy Advance smartphone features a curved design as the Galaxy Nexus.

While coming to the Shooter, the Galaxy S Advance is equipped with a 5-megapixel rear-facing camera and a front-facing camera of 1.3-megapixel. Moreover, the smartphone as well supports HSPA connections at speeds of up to 14.4Mbps.

The reports even claims that Galaxy S Advance smartphone will hit the Russia market next month and later will strike the store sin Africa, Europe, Middle East, Southeast and Southwest Asia, China and Latin America.

Unfortunately, at the moment Samsung has not revealed any details regarding the US availability and also regarding the price tag of the Galaxy S Advance.

Stay connected with us to know more updates on Samsung Galaxy S Advance smartphone updates!